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| DAN Medical Calls |
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| Emergency | 2741 | | Information | 7567 | | Email | 3746 |
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1-800-326-3822 (1-800-DAN-EVAC)
If outside the USA, Canada, Puerto Rico, Bahamas, British or U.S. Virgin Islands, call +1-919-684-3483 (collect).
When you join DAN, you are automatically enrolled in DAN's travel assistance plan and your family is covered with your family membership. If you travel at least 50 miles/80 km from your permanent residence, TravelAssist is there to help 24 hours a day. DAN TravelAssist, through AIG Travel Assist, arranges emergency medical evacuations for any medical emergency - and provides many more benefits - for you and your immediate family members.
IMPORTANT: DAN TravelAssist must arrange ALL evacuations. If you make your own emergency evacuation arrangements DAN TravelAssist will not reimburse the cost.
MEDICAL ASSISTANCE
- Emergency Evacuation and Repatriation
Covers up to a maximum of $100,000 per person (if a Family Membership) for an emergency evacuation, or medically necessary repatriation.
- Prescription Assistance
Locates and arranges to send medication or eyeglasses when it's possible and legally acceptable.
- Medical Expense
Advances up to $5,000 for hospital admittance or discharge deposits.
- Medical Monitoring
Work with local medical providers and relay necessary information to the member and the member's family until the situation is resolved.
- 24-Hour Worldwide Medical Information and Assistance
Provides 24-hour multilingual assistance and consultation along with non-diving related medical referrals to physicians, hospitals and specialists.
TRAVEL ASSISTANCE
- Visit of Family Member or Friend
Arranges and pays for economy round-trip airfare for a visitor if you are traveling alone and require hospitalization for more than five consecutive days.
- Return of Dependent Children
Arranges and pays for one-way economy airfare to return children home if you become ill or injured and cannot attend to their needs.
- Return of Traveling Companion
Arranges and pays for one-way economy airfare for a traveling companion if the companion loses previously made travel arrangements because of the member's medical emergency.
- Pre-Trip Information
Get visa, passport and inoculation requirements; cultural information; weather conditions; embassy and consular referrals; foreign exchange rates; and travel advisories through DAN TravelAssist.
- Repatriation of Remains
If you or a covered family member dies while traveling, DAN TravelAssist will arrange and pay, up to the policy limit, for all costs associated with the return of your remains.
- Return of Vehicle
Arranges to return your unattended vehicle to the rental agency or to the current principal residence in case of a medical emergency.
PERSONAL ASSISTANCE
- Emergency Message Transmission
Receive and relay emergency messages to and from your family and/or employer.
- Emergency Cash Advances
When possible, provides a cash advance of up to $250 in local monies for medical emergencies.
- Assistance With Recovering Lost or Stolen Items
DAN TravelAssist will attempt to recover lost or stolen items by contacting the appropriate parties.
- Translator and Interpreter Referrals
- Insurance Claims Assistance
Assists in obtaining information for insurance claims generated overseas for cases coordinated through DAN TravelAssist.
LEGAL ASSISTANCE
- Legal Referrals
Referrals to local qualified attorneys. Telephone interpretation provided when necessary.
- Bail Advances
Up to $5,000 in bail funds with an acceptable guarantee of reimbursement.
- Legal Assistance
Advise the proper embassy or consulate of your incarceration.
For complete details on all TravelAssist Benefits, and exclusions to the policy, see the DAN Member Handbook.
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